{"id":47389,"date":"2020-02-14T09:56:47","date_gmt":"2020-02-14T14:56:47","guid":{"rendered":"https:\/\/www.t3live.com\/blog\/?page_id=47389"},"modified":"2020-02-14T10:03:13","modified_gmt":"2020-02-14T15:03:13","slug":"email-whitelisting","status":"publish","type":"page","link":"https:\/\/blog.t3live.com\/email-whitelisting\/","title":{"rendered":"Email Whitelisting"},"content":{"rendered":"<h1>Email Whitelisting<\/h1>\n<p>Please add our From Address to your Address Book or Contacts to continue receiving our emails. Simply add info@t3live.com and customerservice@t3live.com to the address book in your email account page or your ESP setup page.<\/p>\n<p>For specific instructions on adding our email address to your ESP\u2019s white list see below.<\/p>\n<p><b>Jump to:<\/b><\/p>\n<ul>\n<li><a href=\"https:\/\/www.t3live.com\/blog\/email-whitelisting\/#aol\">AOL<\/a><\/li>\n<li><a href=\"https:\/\/www.t3live.com\/blog\/email-whitelisting\/#att\">AT&T Web Email<\/a><\/li>\n<li><a href=\"https:\/\/www.t3live.com\/blog\/email-whitelisting\/#comcast\">Comcast SmartZone \/ Xfinity<\/a><\/li>\n<li><a href=\"https:\/\/www.t3live.com\/blog\/email-whitelisting\/#cox\">Cox.net Email<\/a><\/li>\n<li><a href=\"https:\/\/www.t3live.com\/blog\/email-whitelisting\/#earthLink\">EarthLink<\/a><\/li>\n<li><a href=\"https:\/\/www.t3live.com\/blog\/email-whitelisting\/#entourage\">Entourage<\/a><\/li>\n<li><a href=\"https:\/\/www.t3live.com\/blog\/email-whitelisting\/#gmail\">Gmail<\/a><\/li>\n<li><a href=\"https:\/\/www.t3live.com\/blog\/email-whitelisting\/#macMail\">MacMail<\/a><\/li>\n<li><a href=\"https:\/\/www.t3live.com\/blog\/email-whitelisting\/#msn\">MSN<\/a><\/li>\n<li><a href=\"https:\/\/www.t3live.com\/blog\/email-whitelisting\/#mozilla\">Mozilla Thunderbird<\/a><\/li>\n<li><a href=\"https:\/\/www.t3live.com\/blog\/email-whitelisting\/#outlook\">Outlook<\/a><\/li>\n<li><a href=\"https:\/\/www.t3live.com\/blog\/email-whitelisting\/#roadrunner\">Road Runner Webmail<\/a><\/li>\n<li><a href=\"https:\/\/www.t3live.com\/blog\/email-whitelisting\/#verizon\">Verizon<\/a><\/li>\n<li><a href=\"https:\/\/www.t3live.com\/blog\/email-whitelisting\/#windstream\">Windstream<\/a><\/li>\n<li><a href=\"https:\/\/www.t3live.com\/blog\/email-whitelisting\/#yahoo\">Yahoo<\/a><\/li>\n<\/ul>\n<h2>AOL<\/h2>\n<p><b>WebMail<\/b><\/p>\n<ol>\n<li>Open the email and click on the sender\u2019s name and email address.<\/li>\n<li>Click Add Contact in the window that appears.<\/li>\n<li>AOL Spam Add Contact<\/li>\n<li>Enter any additional information.<\/li>\n<li>Click Add Contact.<\/li>\n<\/ol>\n<p><b>AOL (version 9.0 or higher)<\/b><\/p>\n<ol>\n<li>Copy the \u201cfrom\u201d address from the latest email (or you can copy the addresses listed above).<\/li>\n<li>In the pop-up box, select Add.<\/li>\n<li>Paste the copied address\/type the address required in the Other email field.<\/li>\n<li>Make the newly added address the \u201cPrimary email address\u201d by checking the checkbox.<\/li>\n<li>Select Save.<\/li>\n<\/ol>\n<p><b>AOL 8.0<\/b><\/p>\n<ol>\n<li>Select Mail in the Menu on the top of the screen.<\/li>\n<li>Select Mail Controls.<\/li>\n<li>Select Next from the Mail Control Screen displayed.<\/li>\n<li>Select \u201cCustomize Mail Controls for this Screen Name\u201d and click Next.<\/li>\n<li>(Optional) Select \u201cAllow email from all AOL members, email addresses and domains\u201d (allows all emails).<\/li>\n<li>Select Next until the Save button shows up at the bottom.<\/li>\n<li>Select Save.<\/li>\n<\/ol>\n<p><b>AOL 7.0<\/b><\/p>\n<ol>\n<li>Select Mail in the Menu on the top of the screen.<\/li>\n<li>Select \u201cMail Controls\u201d.<\/li>\n<li>Select Next from the Mail Control Screen.<\/li>\n<li>Select \u201cCustomize Mail Controls for this Screen Name\u201d and click Next.<\/li>\n<li>In the exclusion and inclusion parameters, include the domain xxxxx.com (replace the xxxxx with the domain name).<\/li>\n<\/ol>\n<p><em>For additional help with whitelisting email addresses in AOL, please see\u00a0<a href=\"https:\/\/help.aol.com\/contact\">AOL\u2019s support<\/a>.<\/em><\/p>\n<h2>AT&T Web Email<\/h2>\n<ol>\n<li>Open your mailbox.<\/li>\n<li>Select Options on the top right hand side &gt; Mail Options &gt; Filters &gt; Add Filter.<\/li>\n<li>Select Filters.<\/li>\n<li>Click \u201cAdd Filter\u201d.<\/li>\n<li>In the top row, labeled From Header, select \u201ccontains\u201d from the poll-down menu. Enter the address in the text box next to the poll-down menu.<\/li>\n<li>Example: You can either give a specific email address or use @xxxxx.com or *xxxxx.com to whitelist the domain (replace the xxxxx with the domain name).<\/li>\n<li>Move down to the bottom where there is the option \u201cMove the message to\u201d. Select Inbox from the drop-down menu.<\/li>\n<li>Select the Add Filter button once again.<\/li>\n<\/ol>\n<p><em>For additional help with whitelisting email addresses in AT&T, please see\u00a0<a href=\"https:\/\/www.att.com\/esupport\/main.html#!\/email-support\">AT&T\u2019s support<\/a>.<\/em><\/p>\n<h2>Comcast SmartZone \/ Xfinity<\/h2>\n<ol>\n<li>Click Address Book.<\/li>\n<li>Click \u201cNew\u201d and choose \u201cNew Contact\u201d.<\/li>\n<li>Add the email address and any additional information.<\/li>\n<li>Click Save.<\/li>\n<\/ol>\n<p><em>For additional help with whitelisting email addresses in Comcast SmartZone, please see\u00a0<a href=\"https:\/\/www.xfinity.com\/support\/contact-us\">Xfinity\u2019s support<\/a>.<\/em><\/p>\n<h2>Cox.net Email<\/h2>\n<ol>\n<li>Go to WebMail Inbox window.<\/li>\n<li>Click \u201cPreferences\u201d.<\/li>\n<li>Under General Email Preferences, click Blocked Senders.<\/li>\n<li>Type in the sender or domain you wish to allow in the Exceptions List.<\/li>\n<li>Click Add.<\/li>\n<li>Click Save.<\/li>\n<\/ol>\n<p><em>For additional help with whitelisting email addresses in Cox, please see\u00a0<a href=\"https:\/\/www.cox.com\/residential\/contactus.html\">Cox\u2019s support<\/a>.<\/em><\/p>\n<h2>EarthLink<\/h2>\n<ol>\n<li>Open the Address Book.<\/li>\n<li>Click Add.<\/li>\n<li>Enter your contact\u2019s domain.<\/li>\n<li>Click Save.<\/li>\n<\/ol>\n<p><em>For additional help with whitelisting email addresses in Earthlink emails, please see\u00a0<a href=\"https:\/\/support.earthlink.net\/articles\/email\/earthlink-e-mail.php\">Earthlink\u2019s support<\/a>.<\/em><\/p>\n<h2>Entourage<\/h2>\n<ol>\n<li>Open the email.<\/li>\n<li><\/li>\n<li>Right-click the sender\u2019s email address.<\/li>\n<li>Select \u201cAdd to Address Book\u201d in the short-cut menu.<\/li>\n<li>Verify the sender\u2019s contact details.<\/li>\n<\/ol>\n<p><em>For additional help with whitelisting email addresses in Entourage emails, please see\u00a0<a href=\"https:\/\/support.office.com\/search\/results?query=entourage\">Microsoft\u2019s support<\/a>.<\/em><\/p>\n<h2>Gmail<\/h2>\n<ol>\n<li>Click the Google Apps symbol in the upper right-hand corner and then click the Contacts block.<\/li>\n<li>Gmail Apps Dropdown Contacts<\/li>\n<li>Click Create Contact.<\/li>\n<li>Contacts Sidebar Create Contact<\/li>\n<li>Enter the email address and any additional information in the contact fields.<\/li>\n<li>Select Save.<\/li>\n<\/ol>\n<p><em>For additional help with whitelisting email addresses in Gmail, please see\u00a0<a href=\"https:\/\/support.google.com\/mail\/\">Gmail\u2019s support<\/a>.<\/em><\/p>\n<h2>MacMail<\/h2>\n<ol>\n<li>Open the email.<\/li>\n<li>Ctrl-click the sender\u2019s email address and select \u201cOpen in Address Book.\u201d<\/li>\n<li>Verify the sender\u2019s contact details.<\/li>\n<li>Click Save.<\/li>\n<\/ol>\n<p><em>For additional help with whitelisting email addresses in MacMail, please see\u00a0<a href=\"https:\/\/support.apple.com\/mail\">Apple\u2019s support<\/a>.<\/em><\/p>\n<h2>MSN<\/h2>\n<ol>\n<li>Select Settings: Email | Junk e-mail (bottom left, just above Calendar).<\/li>\n<li>From the E-mail settings screen, select Junk E-mail Guard.<\/li>\n<li>Select Safe List.<\/li>\n<li>Example: You can either enter a specific email address or use *xxxxx.com or @xxxxx.com to whitelist the domain (replace the xxxxx with the domain name).<\/li>\n<li>Select Add.<\/li>\n<\/ol>\n<p><em>For additional help with whitelisting email addresses in MSN, please see\u00a0Microsoft\u2019s support.<\/em><\/p>\n<h2>Mozilla Thunderbird<\/h2>\n<ol>\n<li>Check if your contact\u2019s email is in your Junk folder, right-click on the email and choose \u201cMark As Not Junk\u201d.<\/li>\n<li>Click Address Book.<\/li>\n<li>Make sure that the Personal Address Book is highlighted.<\/li>\n<li>Click New Card, the New Card window will display.<\/li>\n<li>Under the Contact tab, copy your contact\u2019s \u201cFrom\u201d address and paste it into the Email dialog box.<\/li>\n<li>Click OK.<\/li>\n<\/ol>\n<p><em>For additional help with whitelisting email addresses in Thunderbird, please see\u00a0<a href=\"https:\/\/support.mozilla.org\/en-US\/products\/thunderbird\">Mozilla\u2019s support<\/a>.<\/em><\/p>\n<h2>Outlook<\/h2>\n<p><b>For 2003, 2007 and Express \u2013 Without an example email address in your inbox:<\/b><\/p>\n<ol>\n<li>Select Actions from the toolbar at the top of the screen.<\/li>\n<li>Select Junk E-mail.<\/li>\n<li>Select Junk E-mail Options\u2026<\/li>\n<li>Click the Safe Sender tab.<\/li>\n<li>Click Add.<\/li>\n<li>Type in the email address you wish to add to your safe sender list.<\/li>\n<li>Click OK.<\/li>\n<\/ol>\n<p><b>For 2003, 2007 and Express \u2013 To whitelist an entire domain:<\/b><\/p>\n<ol>\n<li>Open the email.<\/li>\n<li>In the Toolbar options at the top, click the Safe Lists drop-down.<\/li>\n<li>Note: This is located in the \u201cJunk Email\u201d whitelistSection.<\/li>\n<li>Select \u201cAdd Sender\u2019s Domain (@example.com)\u201d to Safe Senders List.<\/li>\n<li>Click OK.<\/li>\n<\/ol>\n<p><b>For 2010:<\/b><\/p>\n<ol>\n<li>In Outlook, go to the Home tab.<\/li>\n<li>Click the Junk button.<\/li>\n<li>Choose \u201cJunk E-Mail Options\u201d from the drop-down list.<\/li>\n<li>Go to the Safe Senders tab.<\/li>\n<li>Click Add\u2026<\/li>\n<li>Type in either the email address or the domain name you wish to add.<\/li>\n<li>Click OK.<\/li>\n<li>Click Apply.<\/li>\n<\/ol>\n<p><b>For 2013:<\/b><\/p>\n<ol>\n<li>In Outlook, go to the Home tab.<\/li>\n<li>Click Junk &gt; Junk Email Options.<\/li>\n<li>Select the Safe Senders tab and click Add.<\/li>\n<li>In the Add address or domain box, enter the email address or the domain name you want to whitelist.<\/li>\n<li>Click OK and close the window.<\/li>\n<\/ol>\n<p><b>Express:<\/b><\/p>\n<ol>\n<li>In Outlook, go to the Tools menu.<\/li>\n<li>Select \u201cAddress Book\u201d.<\/li>\n<li>Click New and select New Contact from the drop-down menu.<\/li>\n<li>Type in email address and include any details you want.<\/li>\n<li>Click OK.<\/li>\n<\/ol>\n<p><b>Express:<\/b><\/p>\n<ol>\n<li><\/li>\n<li>Open the email. Then click the three dots and click Add to Safe senders.<\/li>\n<li>Outlook Email Add to Safe senders<\/li>\n<li>Click OK.<\/li>\n<\/ol>\n<p><em>For additional help with whitelisting email addresses in Outlook, please see\u00a0<a href=\"https:\/\/support.office.com\/en-us\/outlook\">Microsoft\u2019s support<\/a>.<\/em><\/p>\n<h2>Road Runner Webmail<\/h2>\n<ol>\n<li>Adding an email address to the safe sender list will add the email to your inbox and future emails will be delivered to the inbox.<\/li>\n<li>Open your Road Runner mailbox.<\/li>\n<li>Open your Junk Mail folder.<\/li>\n<li>Select the email that includes the e-mail address you would like to add as a safe sender.<\/li>\n<li>Click \u201cMark as Not Spam\u201d.<\/li>\n<\/ol>\n<p><em>For additional help with whitelisting email addresses in RoadRunner, please see\u00a0<a href=\"https:\/\/www.emailcustomersupportnumber.com\/roadrunner-email-support.php\">Road Runner\u2019s support<\/a>.<\/em><\/p>\n<h2>Verizon<\/h2>\n<ol>\n<li>Open your Inbox.<\/li>\n<li>Click Options.<\/li>\n<li>Click Block Senders.<\/li>\n<li>Locate the \u201cSafe List\u201d.<\/li>\n<li>Enter your contact\u2019s domain.<\/li>\n<li>Click OK.<\/li>\n<\/ol>\n<p><em>For additional help with whitelisting email addresses in Verizon, please see\u00a0<a href=\"https:\/\/www.verizon.com\/support\/residential\/email\">Verizon\u2019s support<\/a>.<\/em><\/p>\n<h2>Windstream<\/h2>\n<ol>\n<li>Click the Settings tab.<\/li>\n<li>Click Messages.<\/li>\n<li>Click Allow and Block Messages.<\/li>\n<li>Select \u201cAdvanced Block Senders\u201d.<\/li>\n<li>In the Allowed Senders and Domains area, type the senders and domains you want to allow.<\/li>\n<li>Click OK.<\/li>\n<\/ol>\n<p><em>For additional help with whitelisting email addresses in Windstream, please see\u00a0<a href=\"https:\/\/www.windstream.com\/support\">Windsteam\u2019s support<\/a>.<\/em><\/p>\n<h2>Yahoo<\/h2>\n<ol>\n<li>In Yahoo Mail, your Contacts list is your whitelist. To add the From Address to your Yahoo Contacts:<\/li>\n<li>Open your Yahoo mailbox and click the address book icon in the right-side panel. When you roll your mouse over it, it will say Contacts.<\/li>\n<li>Yahoo Address Book<\/li>\n<li>Click \u201cAdd a New Contact.\u201d<\/li>\n<li>Yahoo Add New Contact<\/li>\n<li>Fill in the fields of your Contact.<\/li>\n<li>Click Save.<\/li>\n<\/ol>\n<p><em>For additional help with whitelisting email addresses in Yahoo, please see\u00a0<a href=\"https:\/\/help.yahoo.com\/kb\/account\">Yahoo\u2019s support<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Email Whitelisting Please add our From Address to your Address Book or Contacts to continue receiving our emails. Simply add info@t3live.com and customerservice@t3live.com to the address book in your email account page or your ESP setup page. For specific instructions on adding our email address to your ESP\u2019s white list see below. Jump to: AOL AT&#038;T Web Email Comcast SmartZone \/ Xfinity Cox.net Email EarthLink Entourage Gmail MacMail MSN Mozilla Thunderbird Outlook Road Runner Webmail Verizon Windstream Yahoo AOL WebMail Open the email and click on the sender\u2019s name and email address. Click Add Contact in the window that appears. AOL Spam Add Contact Enter any additional information. Click Add Contact. AOL (version 9.0 or higher) Copy the \u201cfrom\u201d address from the latest email (or you can copy the addresses listed above). In the pop-up box, select Add. Paste the copied address\/type the address required in the Other email field. Make the newly added address the \u201cPrimary email address\u201d by checking the checkbox. Select Save. AOL 8.0 Select Mail in the Menu on the top of the screen. Select Mail Controls. Select Next from the Mail Control Screen displayed. Select \u201cCustomize Mail Controls for this Screen Name\u201d and click Next. (Optional) Select \u201cAllow email from all AOL members, email addresses and domains\u201d (allows all emails). Select Next until the Save button shows up at the bottom. Select Save. AOL 7.0 Select Mail in the Menu on the top of the screen. Select \u201cMail Controls\u201d. Select Next from the Mail Control Screen. Select \u201cCustomize Mail Controls for this Screen Name\u201d and click Next. In the exclusion and inclusion parameters, include the domain xxxxx.com (replace the xxxxx with the domain name). For additional help with whitelisting email addresses in AOL, please see\u00a0AOL\u2019s support. AT&#038;T Web Email Open your mailbox. Select Options on the top right hand side &gt; Mail Options &gt; Filters &gt; Add Filter. Select Filters. Click \u201cAdd Filter\u201d. In the top row, labeled From Header, select \u201ccontains\u201d from the poll-down menu. Enter the address in the text box next to the poll-down menu. Example: You can either give a specific email address or use @xxxxx.com or *xxxxx.com to whitelist the domain (replace the xxxxx with the domain name). Move down to the bottom where there is the option \u201cMove the message to\u201d. Select Inbox from the drop-down menu. Select the Add Filter button once again. For additional help with whitelisting email addresses in AT&#038;T, please see\u00a0AT&#038;T\u2019s support. Comcast SmartZone \/ Xfinity Click Address Book. Click \u201cNew\u201d and choose \u201cNew Contact\u201d. Add the email address and any additional information. Click Save. For additional help with whitelisting email addresses in Comcast SmartZone, please see\u00a0Xfinity\u2019s support. Cox.net Email Go to WebMail Inbox window. Click \u201cPreferences\u201d. Under General Email Preferences, click Blocked Senders. Type in the sender or domain you wish to allow in the Exceptions List. Click Add. Click Save. For additional help with whitelisting email addresses in Cox, please see\u00a0Cox\u2019s support. EarthLink Open the Address Book. Click Add. Enter your contact\u2019s domain. Click Save. For additional help with whitelisting email addresses in Earthlink emails, please see\u00a0Earthlink\u2019s support. Entourage Open the email. Right-click the sender\u2019s email address. Select \u201cAdd to Address Book\u201d in the short-cut menu. Verify the sender\u2019s contact details. For additional help with whitelisting email addresses in Entourage emails, please see\u00a0Microsoft\u2019s support. Gmail Click the Google Apps symbol in the upper right-hand corner and then click the Contacts block. Gmail Apps Dropdown Contacts Click Create Contact. Contacts Sidebar Create Contact Enter the email address and any additional information in the contact fields. Select Save. For additional help with whitelisting email addresses in Gmail, please see\u00a0Gmail\u2019s support. MacMail Open the email. Ctrl-click the sender\u2019s email address and select \u201cOpen in Address Book.\u201d Verify the sender\u2019s contact details. Click Save. For additional help with whitelisting email addresses in MacMail, please see\u00a0Apple\u2019s support. MSN Select Settings: Email | Junk e-mail (bottom left, just above Calendar). From the E-mail settings screen, select Junk E-mail Guard. Select Safe List. Example: You can either enter a specific email address or use *xxxxx.com or @xxxxx.com to whitelist the domain (replace the xxxxx with the domain name). Select Add. For additional help with whitelisting email addresses in MSN, please see\u00a0Microsoft\u2019s support. Mozilla Thunderbird Check if your contact\u2019s email is in your Junk folder, right-click on the email and choose \u201cMark As Not Junk\u201d. Click Address Book. Make sure that the Personal Address Book is highlighted. Click New Card, the New Card window will display. Under the Contact tab, copy your contact\u2019s \u201cFrom\u201d address and paste it into the Email dialog box. Click OK. For additional help with whitelisting email addresses in Thunderbird, please see\u00a0Mozilla\u2019s support. Outlook For 2003, 2007 and Express \u2013 Without an example email address in your inbox: Select Actions from the toolbar at the top of the screen. Select Junk E-mail. Select Junk E-mail Options\u2026 Click the Safe Sender tab. Click Add. Type in the email address you wish to add to your safe sender list. Click OK. For 2003, 2007 and Express \u2013 To whitelist an entire domain: Open the email. In the Toolbar options at the top, click the Safe Lists drop-down. Note: This is located in the \u201cJunk Email\u201d whitelistSection. Select \u201cAdd Sender\u2019s Domain (@example.com)\u201d to Safe Senders List. Click OK. For 2010: In Outlook, go to the Home tab. Click the Junk button. Choose \u201cJunk E-Mail Options\u201d from the drop-down list. Go to the Safe Senders tab. Click Add\u2026 Type in either the email address or the domain name you wish to add. Click OK. Click Apply. For 2013: In Outlook, go to the Home tab. Click Junk &gt; Junk Email Options. Select the Safe Senders tab and click Add. In the Add address or domain box, enter the email address or the domain name you want to whitelist. Click OK and close the window. Express: In Outlook, go to the Tools menu. Select \u201cAddress Book\u201d. Click New and select New Contact from the drop-down menu. Type in email address and<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"narrow-page.php","meta":{"footnotes":""},"class_list":["post-47389","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Email Whitelisting - T3 Live<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blog.t3live.com\/email-whitelisting\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Email Whitelisting - T3 Live\" \/>\n<meta property=\"og:description\" content=\"Email Whitelisting Please add our From Address to your Address Book or Contacts to continue receiving our emails. Simply add info@t3live.com and customerservice@t3live.com to the address book in your email account page or your ESP setup page. For specific instructions on adding our email address to your ESP\u2019s white list see below. Jump to: AOL AT&amp;T Web Email Comcast SmartZone \/ Xfinity Cox.net Email EarthLink Entourage Gmail MacMail MSN Mozilla Thunderbird Outlook Road Runner Webmail Verizon Windstream Yahoo AOL WebMail Open the email and click on the sender\u2019s name and email address. Click Add Contact in the window that appears. AOL Spam Add Contact Enter any additional information. Click Add Contact. AOL (version 9.0 or higher) Copy the \u201cfrom\u201d address from the latest email (or you can copy the addresses listed above). In the pop-up box, select Add. Paste the copied address\/type the address required in the Other email field. Make the newly added address the \u201cPrimary email address\u201d by checking the checkbox. Select Save. AOL 8.0 Select Mail in the Menu on the top of the screen. Select Mail Controls. Select Next from the Mail Control Screen displayed. Select \u201cCustomize Mail Controls for this Screen Name\u201d and click Next. (Optional) Select \u201cAllow email from all AOL members, email addresses and domains\u201d (allows all emails). Select Next until the Save button shows up at the bottom. Select Save. AOL 7.0 Select Mail in the Menu on the top of the screen. Select \u201cMail Controls\u201d. Select Next from the Mail Control Screen. Select \u201cCustomize Mail Controls for this Screen Name\u201d and click Next. In the exclusion and inclusion parameters, include the domain xxxxx.com (replace the xxxxx with the domain name). For additional help with whitelisting email addresses in AOL, please see\u00a0AOL\u2019s support. AT&amp;T Web Email Open your mailbox. Select Options on the top right hand side &gt; Mail Options &gt; Filters &gt; Add Filter. Select Filters. Click \u201cAdd Filter\u201d. In the top row, labeled From Header, select \u201ccontains\u201d from the poll-down menu. Enter the address in the text box next to the poll-down menu. Example: You can either give a specific email address or use @xxxxx.com or *xxxxx.com to whitelist the domain (replace the xxxxx with the domain name). Move down to the bottom where there is the option \u201cMove the message to\u201d. Select Inbox from the drop-down menu. Select the Add Filter button once again. For additional help with whitelisting email addresses in AT&amp;T, please see\u00a0AT&amp;T\u2019s support. Comcast SmartZone \/ Xfinity Click Address Book. Click \u201cNew\u201d and choose \u201cNew Contact\u201d. Add the email address and any additional information. Click Save. For additional help with whitelisting email addresses in Comcast SmartZone, please see\u00a0Xfinity\u2019s support. Cox.net Email Go to WebMail Inbox window. Click \u201cPreferences\u201d. Under General Email Preferences, click Blocked Senders. Type in the sender or domain you wish to allow in the Exceptions List. Click Add. Click Save. For additional help with whitelisting email addresses in Cox, please see\u00a0Cox\u2019s support. EarthLink Open the Address Book. Click Add. Enter your contact\u2019s domain. Click Save. For additional help with whitelisting email addresses in Earthlink emails, please see\u00a0Earthlink\u2019s support. Entourage Open the email. Right-click the sender\u2019s email address. Select \u201cAdd to Address Book\u201d in the short-cut menu. Verify the sender\u2019s contact details. For additional help with whitelisting email addresses in Entourage emails, please see\u00a0Microsoft\u2019s support. Gmail Click the Google Apps symbol in the upper right-hand corner and then click the Contacts block. Gmail Apps Dropdown Contacts Click Create Contact. Contacts Sidebar Create Contact Enter the email address and any additional information in the contact fields. Select Save. For additional help with whitelisting email addresses in Gmail, please see\u00a0Gmail\u2019s support. MacMail Open the email. Ctrl-click the sender\u2019s email address and select \u201cOpen in Address Book.\u201d Verify the sender\u2019s contact details. Click Save. For additional help with whitelisting email addresses in MacMail, please see\u00a0Apple\u2019s support. MSN Select Settings: Email | Junk e-mail (bottom left, just above Calendar). From the E-mail settings screen, select Junk E-mail Guard. Select Safe List. Example: You can either enter a specific email address or use *xxxxx.com or @xxxxx.com to whitelist the domain (replace the xxxxx with the domain name). Select Add. For additional help with whitelisting email addresses in MSN, please see\u00a0Microsoft\u2019s support. Mozilla Thunderbird Check if your contact\u2019s email is in your Junk folder, right-click on the email and choose \u201cMark As Not Junk\u201d. Click Address Book. Make sure that the Personal Address Book is highlighted. Click New Card, the New Card window will display. Under the Contact tab, copy your contact\u2019s \u201cFrom\u201d address and paste it into the Email dialog box. Click OK. For additional help with whitelisting email addresses in Thunderbird, please see\u00a0Mozilla\u2019s support. Outlook For 2003, 2007 and Express \u2013 Without an example email address in your inbox: Select Actions from the toolbar at the top of the screen. Select Junk E-mail. Select Junk E-mail Options\u2026 Click the Safe Sender tab. Click Add. Type in the email address you wish to add to your safe sender list. Click OK. For 2003, 2007 and Express \u2013 To whitelist an entire domain: Open the email. In the Toolbar options at the top, click the Safe Lists drop-down. Note: This is located in the \u201cJunk Email\u201d whitelistSection. Select \u201cAdd Sender\u2019s Domain (@example.com)\u201d to Safe Senders List. Click OK. For 2010: In Outlook, go to the Home tab. Click the Junk button. Choose \u201cJunk E-Mail Options\u201d from the drop-down list. Go to the Safe Senders tab. Click Add\u2026 Type in either the email address or the domain name you wish to add. Click OK. Click Apply. For 2013: In Outlook, go to the Home tab. Click Junk &gt; Junk Email Options. Select the Safe Senders tab and click Add. In the Add address or domain box, enter the email address or the domain name you want to whitelist. Click OK and close the window. Express: In Outlook, go to the Tools menu. Select \u201cAddress Book\u201d. Click New and select New Contact from the drop-down menu. Type in email address and\" \/>\n<meta property=\"og:url\" content=\"https:\/\/blog.t3live.com\/email-whitelisting\/\" \/>\n<meta property=\"og:site_name\" content=\"T3 Live\" \/>\n<meta property=\"article:modified_time\" content=\"2020-02-14T15:03:13+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/blog.t3live.com\/email-whitelisting\/\",\"url\":\"https:\/\/blog.t3live.com\/email-whitelisting\/\",\"name\":\"Email Whitelisting - T3 Live\",\"isPartOf\":{\"@id\":\"https:\/\/blog.t3live.com\/#website\"},\"datePublished\":\"2020-02-14T14:56:47+00:00\",\"dateModified\":\"2020-02-14T15:03:13+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/blog.t3live.com\/email-whitelisting\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/blog.t3live.com\/email-whitelisting\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/blog.t3live.com\/email-whitelisting\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/blog.t3live.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Email Whitelisting\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/blog.t3live.com\/#website\",\"url\":\"https:\/\/blog.t3live.com\/\",\"name\":\"T3 Live\",\"description\":\"Real Traders, Real Time\",\"publisher\":{\"@id\":\"https:\/\/blog.t3live.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/blog.t3live.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/blog.t3live.com\/#organization\",\"name\":\"T3 Live\",\"url\":\"https:\/\/blog.t3live.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/blog.t3live.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/blog.t3live.com\/wp-content\/uploads\/2026\/09\/T3-Live-Logo-white.png\",\"contentUrl\":\"https:\/\/blog.t3live.com\/wp-content\/uploads\/2026\/09\/T3-Live-Logo-white.png\",\"width\":658,\"height\":292,\"caption\":\"T3 Live\"},\"image\":{\"@id\":\"https:\/\/blog.t3live.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Email Whitelisting - T3 Live","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/blog.t3live.com\/email-whitelisting\/","og_locale":"en_US","og_type":"article","og_title":"Email Whitelisting - T3 Live","og_description":"Email Whitelisting Please add our From Address to your Address Book or Contacts to continue receiving our emails. Simply add info@t3live.com and customerservice@t3live.com to the address book in your email account page or your ESP setup page. For specific instructions on adding our email address to your ESP\u2019s white list see below. Jump to: AOL AT&T Web Email Comcast SmartZone \/ Xfinity Cox.net Email EarthLink Entourage Gmail MacMail MSN Mozilla Thunderbird Outlook Road Runner Webmail Verizon Windstream Yahoo AOL WebMail Open the email and click on the sender\u2019s name and email address. Click Add Contact in the window that appears. AOL Spam Add Contact Enter any additional information. Click Add Contact. AOL (version 9.0 or higher) Copy the \u201cfrom\u201d address from the latest email (or you can copy the addresses listed above). In the pop-up box, select Add. Paste the copied address\/type the address required in the Other email field. Make the newly added address the \u201cPrimary email address\u201d by checking the checkbox. Select Save. AOL 8.0 Select Mail in the Menu on the top of the screen. Select Mail Controls. Select Next from the Mail Control Screen displayed. Select \u201cCustomize Mail Controls for this Screen Name\u201d and click Next. (Optional) Select \u201cAllow email from all AOL members, email addresses and domains\u201d (allows all emails). Select Next until the Save button shows up at the bottom. Select Save. AOL 7.0 Select Mail in the Menu on the top of the screen. Select \u201cMail Controls\u201d. Select Next from the Mail Control Screen. Select \u201cCustomize Mail Controls for this Screen Name\u201d and click Next. In the exclusion and inclusion parameters, include the domain xxxxx.com (replace the xxxxx with the domain name). For additional help with whitelisting email addresses in AOL, please see\u00a0AOL\u2019s support. AT&T Web Email Open your mailbox. Select Options on the top right hand side &gt; Mail Options &gt; Filters &gt; Add Filter. Select Filters. Click \u201cAdd Filter\u201d. In the top row, labeled From Header, select \u201ccontains\u201d from the poll-down menu. Enter the address in the text box next to the poll-down menu. Example: You can either give a specific email address or use @xxxxx.com or *xxxxx.com to whitelist the domain (replace the xxxxx with the domain name). Move down to the bottom where there is the option \u201cMove the message to\u201d. Select Inbox from the drop-down menu. Select the Add Filter button once again. For additional help with whitelisting email addresses in AT&T, please see\u00a0AT&T\u2019s support. Comcast SmartZone \/ Xfinity Click Address Book. Click \u201cNew\u201d and choose \u201cNew Contact\u201d. Add the email address and any additional information. Click Save. For additional help with whitelisting email addresses in Comcast SmartZone, please see\u00a0Xfinity\u2019s support. Cox.net Email Go to WebMail Inbox window. Click \u201cPreferences\u201d. Under General Email Preferences, click Blocked Senders. Type in the sender or domain you wish to allow in the Exceptions List. Click Add. Click Save. For additional help with whitelisting email addresses in Cox, please see\u00a0Cox\u2019s support. EarthLink Open the Address Book. Click Add. Enter your contact\u2019s domain. Click Save. For additional help with whitelisting email addresses in Earthlink emails, please see\u00a0Earthlink\u2019s support. Entourage Open the email. Right-click the sender\u2019s email address. Select \u201cAdd to Address Book\u201d in the short-cut menu. Verify the sender\u2019s contact details. For additional help with whitelisting email addresses in Entourage emails, please see\u00a0Microsoft\u2019s support. Gmail Click the Google Apps symbol in the upper right-hand corner and then click the Contacts block. Gmail Apps Dropdown Contacts Click Create Contact. Contacts Sidebar Create Contact Enter the email address and any additional information in the contact fields. Select Save. For additional help with whitelisting email addresses in Gmail, please see\u00a0Gmail\u2019s support. MacMail Open the email. Ctrl-click the sender\u2019s email address and select \u201cOpen in Address Book.\u201d Verify the sender\u2019s contact details. Click Save. For additional help with whitelisting email addresses in MacMail, please see\u00a0Apple\u2019s support. MSN Select Settings: Email | Junk e-mail (bottom left, just above Calendar). From the E-mail settings screen, select Junk E-mail Guard. Select Safe List. Example: You can either enter a specific email address or use *xxxxx.com or @xxxxx.com to whitelist the domain (replace the xxxxx with the domain name). Select Add. For additional help with whitelisting email addresses in MSN, please see\u00a0Microsoft\u2019s support. Mozilla Thunderbird Check if your contact\u2019s email is in your Junk folder, right-click on the email and choose \u201cMark As Not Junk\u201d. Click Address Book. Make sure that the Personal Address Book is highlighted. Click New Card, the New Card window will display. Under the Contact tab, copy your contact\u2019s \u201cFrom\u201d address and paste it into the Email dialog box. Click OK. For additional help with whitelisting email addresses in Thunderbird, please see\u00a0Mozilla\u2019s support. Outlook For 2003, 2007 and Express \u2013 Without an example email address in your inbox: Select Actions from the toolbar at the top of the screen. Select Junk E-mail. Select Junk E-mail Options\u2026 Click the Safe Sender tab. Click Add. Type in the email address you wish to add to your safe sender list. Click OK. For 2003, 2007 and Express \u2013 To whitelist an entire domain: Open the email. In the Toolbar options at the top, click the Safe Lists drop-down. Note: This is located in the \u201cJunk Email\u201d whitelistSection. Select \u201cAdd Sender\u2019s Domain (@example.com)\u201d to Safe Senders List. Click OK. For 2010: In Outlook, go to the Home tab. Click the Junk button. Choose \u201cJunk E-Mail Options\u201d from the drop-down list. Go to the Safe Senders tab. Click Add\u2026 Type in either the email address or the domain name you wish to add. Click OK. Click Apply. For 2013: In Outlook, go to the Home tab. Click Junk &gt; Junk Email Options. Select the Safe Senders tab and click Add. In the Add address or domain box, enter the email address or the domain name you want to whitelist. Click OK and close the window. Express: In Outlook, go to the Tools menu. Select \u201cAddress Book\u201d. Click New and select New Contact from the drop-down menu. 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